You can use numerous techniques to fix your iPhone’s non-functioning Face ID. It can be annoying. A number of things, including debris on the camera, a software bug, or misconfigured settings, might cause Face ID to cease working. You will learn how to resolve Face ID issues by following this article’s simple instructions.
1. Make the TrueDepth Camera Clean
The TrueDepth camera on the front of your iPhone is used for Face ID. The camera may not function properly if it is blocked or filthy. To fix this:
- Wipe the front of your phone with a clean, soft cloth.
- Ensure that there are no fingerprints, smudges, or dust covering the camera.
Make sure that nothing is blocking the camera, like a phone case or screen protector, which can also interfere with Face ID.
2. Make Sure Face ID is Set Up Correctly
Face ID may occasionally not function due to improper setup. To verify the settings, take the following actions:
- Launch the Settings application.
- Touch Passcode & Face ID.
- Put in your passcode here.
- Verify whether Face ID is configured to provide the functions you desire, such as iPhone unlocking, Apple Pay, or App Store purchases.
To reset Face ID or if it hasn’t been set up before, select Set Up Face ID and follow the prompts.
3. Check Your Face ID Settings
Make sure that Face ID is enabled for the actions you want to perform, such as unlocking your phone or making purchases. To do this:
- Navigate to Settings.
- Choose Passcode & Face ID.
- Make sure all the switches next to the options you want to use Face ID for are turned on (for example, iPhone Unlock, iTunes & App Store, or Apple Pay).
Turning off and then turning back on these features can sometimes fix the problem if Face ID is temporarily disabled.
4. Restart Your iPhone
Minor software bugs, particularly those using Face ID, are frequently resolved with a simple restart. Restarting your phone may can resolve the Face ID not working issue, when it refreshes the system.
- To restart your iPhone, press and hold the volume up or down button and the side button simultaneously until the power-off slider shows up.
- Take a look at the slider to switch off the iPhone.
- Once your phone has shut off, press and hold the side button one more to display the Apple logo.
Try using Face ID once more after your iPhone has restarted.
5. Update Your iPhone’s Software
Apple frequently upgrades its software to address bugs, such as those pertaining to Face ID. Verify that the most recent version of iOS is installed on your iPhone. Open the Settings app to update your iPhone.
- Press General.
- Click on Software Update.
- Click Download and Install to get the update, if it’s available.
After updating, check if Face ID starts working again.
6. Ensure Your Face is Clearly Visible
When Face ID can see your face clearly, it functions optimally. Face ID may not detect you if you have something covering your face, such as a mask or big sunglasses. Make sure your eyes, nose, and mouth are fully visible to increase the accuracy of Face ID.
- You are facing squarely at your iPhone and holding it at arm’s length.
- Make sure your face is well-lit; otherwise, Face ID might have trouble.
If you wear glasses regularly, make sure you set up Face ID while wearing them so it can recognize you more easily.
7. Set Up an Alternate Appearance
If you often change your appearance, Face ID lets you set up an Alternate Appearance. If you use different hats, glasses, or makeup, this can be helpful. To prepare a different look:
- Go to Settings.
- Touch Passcode & Face ID.
- Choose to Configure a Different Appearance.
- Take note of the directions and scan your face.
This will give Face ID more flexibility in recognizing your face.
8. Reset Face ID
If none of the above steps fix the issue, you might need to reset Face ID completely and set it up again. To do this:
- Get the Settings open.
- Select Face ID and Passcode.
- Choose to Reset Face ID.
Tap Set Up Face ID after restarting the device, then follow the instructions to scan your face. This will reset Face ID and perhaps fix any issues.
9. Check for Hardware Issues
Your iPhone may have a hardware issue if Face ID isn’t functioning even after trying several times. Face ID sensors, such as the TrueDepth camera, may sustain damage. Here, you ought to:
- Reach out to Apple Support.
- Head over to an authorized repair center or the Apple Store.
Repaired iPhones may be covered if they are still under warranty.
10. Turn Off Attention Aware Features
Face ID has a feature called Attention Aware, which requires you to look directly at your phone for it to unlock. This can sometimes cause problems if Face ID doesn’t detect your eyes correctly. To turn off this feature:
- Open Settings.
- Tap Face ID & Passcode.
- Toggle off Require Attention for Face ID.
Turning off this setting might make Face ID work better in some situations, although it slightly reduces security since it won’t check if you’re looking directly at the phone.
Conclusion
When Face ID stops working, it can usually be fixed with some simple steps like cleaning the camera, checking settings, or restarting the iPhone. Resetting Face ID or updating your OS can fix the issue if those don’t work. If the problem continues, though, it can be a hardware issue that needs to be fixed by a specialist. Keeping Face ID working properly ensures a smoother experience when unlocking your iPhone or using apps that depend on it.
FAQs
1. Why Does Face ID Stop Working Sometimes?
Face ID may stop working due to dirt on the camera, incorrect settings, or software glitches. Restarting the phone or cleaning the camera often fixes the problem.
2. Can Face ID Work in the Dark?
Yes, Face ID uses infrared technology, which allows it to work even in the dark. However, making sure your face is well-lit can improve recognition.
3. Does Wearing Glasses Affect Face ID?
Face ID can work with glasses, but if you frequently wear different styles, you should set up an Alternate Appearance to improve its accuracy.
4. What Happens if I Reset Face ID?
You will have to set Face ID up again because a reset erases all of the saved face data. This may aid in the resolution of recognition issues.
5. Is Face ID More Secure than a Passcode?
Face ID is generally more secure than a passcode because it uses advanced facial recognition technology. However, for added security, you should also use a strong passcode alongside Face ID.
